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Services for the Printing Ink Industry

You have access to expert technical support personnel, customer services and online help options. Services from Druckfarben will keep your print production process in operation and complement the Druckfarben extensive product range. We are available for you at any time.

Local contact and global reach means you have printing ink services and products priced right for your business.

Expertise and Response

We are a printing ink manufacturer with an unrivalled choice of brands. Your customer and technical experience at Druckfarben is based on local contact and our global reach of suppliers, partners and expertise. The sales and technical support team provides prompt, specific advice and services second to none. This includes:

  • Trained staff on the sales order desk
  • The National technical support team, working closely with sales
  • Detailed knowledge of customer requirements and ability to provide exact answers
Quality

The best national and international quality standards delivered through:

  • Technical advice and support to ’finger-print‘ presses to achieve ISO 12647/2
  • Complete press room pre-trial audits – including press types, water quality, substrates used and types of work being printed. This ensures the correct ink and fount selection tailored to individual customer requirements
  • Preventative maintenance – through ongoing regular technical visits and chemistry audits to ensure water treatment and fount parameters remain within specification, ensuring optimum product performance and consistency
  • Full laboratory testing facilities for testing both inks and paper to ensure correct ink selection for individual / problematic substrates
Advice and Helpline

The print industry is deadline driven so as with our ability to offer rapid product delivery, equally our support is on-hand around the clock supported by:

  • A Telephone Helpline - over the phone technical support if needed in emergencies – free advice on certain projects, such as reducing / eliminating IPA
  • Continual product development to ensure we remain at the forefront of new technologies and the latest high speed printing machinery

For more information about our services please contact us here